Leaks and blockages can become more serious if they are left unattended. Contact us and tell us what has happened.
•Burst or damaged pipes
•Serious water leaks
•Overflowing toilets
•Blocked toilets or drains
•Loss of water supply caused by a plumbing fault
•Failed taps, valves or connections
•Water damage caused by a plumbing issue
1.If it is safe, turn off the main water shutoff valve or the relevant isolation valve.
2.Switch off nearby electrical equipment if water is close to sockets or appliances, but do not put yourself at risk.
3.Move valuables and furniture away from the affected area if you can do so safely.
4.Take a photo or short video to help explain the problem.
5.If there is immediate danger, contact the appropriate emergency service.
Emergency response times depend on location, availability, traffic and the nature of the problem. Please call us to confirm current availability and any applicable call-out or out-of-hours charges.